This last January, Gravograph hosted a national conference for all of our Field Technicians at our home office in Duluth, GA. From Canada to Florida, each tech shared knowledge, tips, and fixes from their combined 100+ years’ of technical/repair experience. The entire Gravograph laser/rotary marking portfolio was covered.
While they were here, a round-table of ideas was held on how to help you, the customer. Three new items that will be coming very soon:
1. Live monthly technical help seminars.
2. YouTube troubleshooting series.
3. Enhanced warranty renewal programs.
Our goal: Make sure that your engraving machines are working and performing to their maximum ability. Look for more info about the above in the next few weeks. Stay tuned – more great things coming soon.
In the meantime, if you have any questions, reach out to our Technical Service. They'd love to hear from you.
Thanks for added good points.
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